At JoyUps.com, we proudly offer brand-new, 100% authentic items in top condition. All orders are checked carefully by our team before they’re shipped. We are certain you will love your purchase.

However, in the unlikely event that you want to return an item, the following policies apply.

We provide 30 days money back guaranteed period.

Refunds will be credited to the charge account used for the purchase. You will be notified via email when the refund has been processed.

To return an item, you must send a return request to contact@joyups.com with title “Return Product” which must include:

1. Your full name
2. Order number

Feel free to contact us if you have any questions about the return policy.